Getting a background check (DBS)

All the information you need about completing a DBS check

• What is a DBS check?

  DBS stands for Disclosure and Barring Service and is a government agency which provides background checks for specific roles which involve working with children or vulnerable adults. As GoodGym missio...

• Can I use my existing DBS?

  Unfortunately, we can’t accept existing DBS certificates. We are aware of the DBS update service where if you have an identical level of check (enhanced) for the same group of people (adults) you can ...

• Which documents do I need for my DBS check?

  If you are using the digital identity verification you will need 2 documents. One needs to prove your identity and the other needs to prove your address and you can use any of the documents below: VAL...

• What if my proof of address documents are paperless?

  If you are using the digital identity verification you will only need 2 documents. One needs to prove your identity and the other needs to prove your address and you can use any of the documents below...

• How do I get my documents checked?

  The easiest way to do this is by using the digital document checking option on the Verifile application. This will then guide you through the process to confirm your identity digitally and is the fast...

• I don’t have a permanent address, what should I do?

  It is possible we can work around this, but we can only work within the bounds outlined by the DBS guidelines. All the details for unusual address situations for DBS checks can be found here on the DB...

• My Digital ID Check was cancelled, what should I do?

  This could be due to the documents you provided not meeting the criteria, leading the app to cancel the application. Alternatively, the photos taken by you might not have been of sufficient quality fo...